Welcome to Miz Estate, a real estate platform operated by [Legal Entity Name], a part of Miz Group ("Miz Estate", "we", "us", or "our").
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit our website, submit an enquiry, request property information, communicate with us, or use our services.
By using our website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.
When you submit a property enquiry, we may collect information about the type of property you are looking for, preferred location, budget, configuration, purpose of purchase and other requirements.
We may retain information from your interactions with us through phone calls, WhatsApp, email, website forms or other communication channels, where permitted by applicable law.
We may collect information when you submit a website enquiry, request a callback, contact us through WhatsApp, call or email us, request a site visit, enquire about a property, subscribe to updates, interact with our website, through cookies and similar technologies, through our marketing campaigns and landing pages, or through developer/project enquiries where information is shared with us.
Where permitted by applicable law and subject to applicable consent requirements, we may use your contact information to send property updates, project information, offers, newsletters or other marketing communications.
Miz Estate works with multiple developers, builders, property owners and real estate companies. Where necessary to respond to your property enquiry or facilitate a requested service, we may share relevant information with the applicable developer, seller, project sales team, channel partner or service provider.
For example, if you request information about a specific project or request a site visit, relevant contact information may need to be shared with the respective project/developer team to respond to your request. We aim to share only information that is reasonably necessary for the relevant purpose.
We may work with third-party service providers for website hosting, CRM systems, lead management, analytics, communication, WhatsApp or messaging services, email services, advertising and marketing, website security, and payment processing where applicable. Such providers may process information on our behalf subject to applicable contractual and legal requirements.
Miz Estate may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences and support marketing activities. Cookies may help us understand website traffic, measure marketing performance, improve user experience, remember preferences, understand which pages users visit, and support relevant advertising.
Depending on your browser and applicable legal requirements, you may be able to manage or disable certain cookies through your browser settings or available website controls.
We may use analytics and advertising technologies such as Google Analytics, Meta Pixel or similar tools to understand website usage and measure marketing campaigns. These tools may collect information about your interaction with our website and may use cookies or similar technologies. The availability and use of these technologies may change over time.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations and protecting our legitimate interests, subject to applicable law. When information is no longer required, we may delete, anonymise or securely dispose of it in accordance with our applicable retention practices.
We take reasonable measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure or loss. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information transmitted to or through our website.
Subject to applicable law and the applicable implementation of data-protection requirements, you may have rights regarding your personal data, including rights relating to access, correction, erasure and grievance redressal. The Digital Personal Data Protection Act (DPDP Act) provides for such rights, although its provisions have a phased commencement framework.
You may contact us to: request access to relevant personal information; request correction of inaccurate information; request deletion/erasure where applicable; withdraw consent where processing is based on consent; raise a privacy-related concern or grievance; or opt out of marketing communications.
If you no longer wish to receive promotional communications from us, you may request to opt out by contacting us or using the unsubscribe mechanism provided in the communication, where available. Please note that you may continue to receive essential service-related or transactional communications where permitted or required.
Our website and services are intended for adults and are not directed toward children. We do not knowingly seek to collect personal information from children except where permitted by applicable law and with the required permissions or safeguards.
Our website may contain links to developer websites, property project websites, maps, social media platforms or other third-party websites. We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. Updated versions will be published on this page with a revised "Last Updated" date.
Miz Estate — A Miz Group Company
Legal Entity: [Legal Entity Name]
Address: U-179, Office No. 303, Gali No. 4, Upadhayay Block, New Delhi – 110092
Email: [privacy@mizestate.in]
Phone: +91 70110 42056
Privacy / Grievance Contact: [Name / Designation]
